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BPM-D

A management consultancy with business units in the UK, US, and India was having trouble with a slow invoicing process, which led to delays in getting paid by customers. The client engaged BPM-D® to dig into the invoicing portion of their Order-to-Cash (O2C) process. By utilizing their Rapid Process Improvement (RPI) approach and FortressIQ Process Intelligence, BPM-D quickly uncovered and resolved process inconsistencies, which reduced process times by 24%. 

Download the case study to learn more.

Highlight of the Improvement

Challenge
Delays in O2C process directly impacted cash flow

Solution
Granular visiblity via Process Intelligence

Result
Client reduced process times by 24%

To learn more about how BPM-D used FortressIQ to help their client quickly uncover and resolve process inconsistencies, download the case study now!