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A management consultancy with business units in the UK, US, and India was having trouble with a slow invoicing process, which led to delays in getting paid by customers. The client engaged BPM-D® to dig into the invoicing portion of their Order-to-Cash (O2C) process. By utilizing their Rapid Process Improvement (RPI) approach and FortressIQ Process Intelligence, BPM-D quickly uncovered and resolved process inconsistencies, which reduced process times by 24%. 

Download the case study to learn more.

Highlight of the Improvement

Delays in O2C process directly impacted cash flow

Granular visiblity via Process Intelligence

Client reduced process times by 24%

To learn more about how BPM-D used FortressIQ to help their client quickly uncover and resolve process inconsistencies, download the case study now!